Intermedia UNITE

Take your business to the next level with fully integrated unified communications

Bringing teams together from anywhere, anytime

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. INTERMEDIA UNITE is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system. Intermedia Unite is backed by a 99.999% network uptime SLA, and includes 24/7 J.D. Power-certified support.

Whether in the office or remote, Unite seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.

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Fully-integrated business phone system with video, chat, file sharing, contact center and more.

INTERMEDIA UNITE is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration.

Allows mobile devices to become part of the CONNECT phone system
Increases workforce flexibility with any device accessibility
Integrates chat, text messaging, video, screen sharing, file sharing

Contact Center
Customizable contact center with customer integrations, workforce optimization, and more.
Highly flexible solution including easy deployment for remote / home workers.
Scalable from the smallest call-centric teams to large omni-channel environments.
Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience

**Video Conferencing**
Video Conferencing solution with built-in collaboration tools for any size business
With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.
Start a video meeting right from a messaging thread.
Share your screen so everyone’s on the same page.
Manage the conversation flow with in-meeting chat.

File Sharing & Collaboration

File sharing, co-editing, and collaboration with real-time file backup and antivirus protection
Improve team collaboration, streamline workflows, and increase decision-making speed. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.
Save, synchronize, and share the latest document versions from any device.
Protect documents and revisions with real-time backup.
Safeguard files and the organization with antivirus protection.

Backup & Disaster Recovery

Secure data storage, management, and disaster recovery in the cloud. INTERMEDIA UNITE offers a broad set of fully integrated services to manage and protect critical proprietary information and data.
Comprehensive management and recovery services
Data retention and archiving are set by customized recovery points
Fixed and Variable Billing options designed to meet the optimal storage requirements

BRING THE FUNCTIONALITIES OF INTERMEDIA UNITE INTO MICROSOFT OUTLOOK TO STREAMLINE WORKFLOWS AND INCREASE PRODUCTIVITY.

Features:

Click-to-call co-workers and external contacts from Outlook contact list, emails, and calendar events.
View the presence (available, offline, busy, in a meeting) of Outlook contacts.
Click-to-chat with any co-worker from within Outlook contacts, emails and calendar events.
Sync contacts from your Android or iOS device across Unite desktop and mobile applications.
Start meetings with one-click from your calendar. Meetings will include a meeting title, start and end time, attendee list, meeting agenda and more using the Intermedia AnyMeeting® Outlook plug-in.